Patient Participation Practice Report 2014-15
The 2014-15 patient participation practice report is now ready and we are excited to share the findings with you. This year the Patient Reference Group targeted three priorities. They were:
- Patient Experience of the Nurse Practitioner
- Senior Partner retiring
- Patients aged 75 and over
You can find a copy of the report here.
If you would like to join the Patient Reference Group for 2015-2016, please feel free to contact Andy Hallowell, Practice Manager, tel: 01202 309421, or by email.
Would you recommend us to your family and friends? We would like to know!
If you have recently had treatment or care at Shelley Manor we want to know about your experiences. You can tell us about them on the Friends and Family page of this website or by picking up and completing a Friends and Family form from reception.
Shelley Manor Medical Centre,
Telephone 01202 309421
Fax 01202 304893
Or email us using our ‘Contact Us’ form
Monday, Tuesday, Thursday & Friday: 7.00 am – 5.30 pm
Wednesday: 7.00 am – 12.00 pm and 2.30 pm – 5.30 pm
“Delivering quality medical care in a welcoming environment while placing the patient first”
Shelley Manor was built at the start of the nineteenth century and is the oldest documented building in Bournemouth. The building has had many uses and lay derelict for several years before being adapted into the medical centre that you see now. The aim of the centre is to provide the best of modern medical facilities in a pleasing, beneficial environment and a friendly and informal manner.
The partnership of Doctors providing medical services at Shelley Manor is long established in the Boscombe area. Together with a support team of practice and community nurses, health visitors, midwives and counsellors they provide a wealth of experience. The administrative team is here to help you obtain the best possible use of these services.
Also located on site is an independent Pharmacy, Day Lewis, click here to view their website.
The Practice is committed to adhering to the principles of the Data Protection Act 1998
You may have heard of the new “Care.data” service commissioned by NHS England. This is the first use of the new powers under the Health and Social Care Act 2012 to extract confidential data from providers into the Health and Social Care Information Centre (HSCIC). The intention is to make increased use of clinical information with the aim of improving healthcare, for example by ensuring that data are made available to NHS Commissioners so that they can better design integrated services for patients.
The HSC Act removes the duty of GPs to seek consent prior to extractions but it does not remove the duty to raise patient awareness about the extractions.