20/02/2015 SMS Text Reminder Issue!
There has been a small technical issue with an overnight update to our clinical computer system that may have caused SMS text reminders to be sent out to patients by mistake. If you are booked in for phlebotomy/bloods your appointment will still take place at the Shelley Road clinic rather than here. If you believe you have received a text message by mistake and wish to check your appointment please call the surgery on 01202 309421 and a secretary will be happy to confirm the details for you. Thank you for your understanding.
National Patient Survey Practice Report 2014/2015
We take our patients’ views on the services we provide here at Shelley Manor very seriously and make it a priority to learn from what you tell us. Because of this, we are excited to share the results of the 2014/15 NHS national patient survery with you. You can read it here – Shelley Manor Medical Centre Patient Survey Practice Report
Shelley Manor Medical Centre,
Telephone 01202 309421
Fax 01202 304893
Or email us using our ‘Contact Us’ form
Monday, Tuesday, Thursday & Friday: 7.00 am – 5.30 pm
Wednesday: 7.00 am – 12.00 pm and 2.30 pm – 5.30 pm
“Delivering quality medical care in a welcoming environment while placing the patient first”
Shelley Manor was built at the start of the nineteenth century and is the oldest documented building in Bournemouth. The building has had many uses and lay derelict for several years before being adapted into the medical centre that you see now. The aim of the centre is to provide the best of modern medical facilities in a pleasing, beneficial environment and a friendly and informal manner.
The partnership of Doctors providing medical services at Shelley Manor is long established in the Boscombe area. Together with a support team of practice and community nurses, health visitors, midwives and counsellors they provide a wealth of experience. The administrative team is here to help you obtain the best possible use of these services.
Also located on site is an independent Pharmacy, Alchem, click here to view their website. www.alchemhealthcare.com
The Practice is committed to adhering to the principles of the Data Protection Act 1998
You may have heard of the new “Care.data” service commissioned by NHS England. This is the first use of the new powers under the Health and Social Care Act 2012 to extract confidential data from providers into the Health and Social Care Information Centre (HSCIC). The intention is to make increased use of clinical information with the aim of improving healthcare, for example by ensuring that data are made available to NHS Commissioners so that they can better design integrated services for patients.
The HSC Act removes the duty of GPs to seek consent prior to extractions but it does not remove the duty to raise patient awareness about the extractions.