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Violent and Abusive Behaviour

Violent, Abusive or Inappropriate Behaviour

The Practice has zero tolerance of patients who are abusive or violent towards any member of the practice team or other patients. Such patients may be removed from the practice list with immediate effect. We do not tolerate anyone who is under the influence of drugs or alcohol in the surgery. The police will be called to deal with incidents of this nature.

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NHS 111 NHS Choices Department of Health Healthcare Computing Ltd