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EMERGENCIES During Surgery Hours

When emergencies occur during surgery opening hours, it is not always necessary to attend A+E Dept. You can contact the GP surgery to discuss the situation. The surgery is open for telephone calls between 08:30 and 17:30 each weekday – call 01202 309421

If the incident is regarding a sprain, scrape or bite or any medical matter that you are unsure about then by contacting the practice and explaining the situation, the call handler will try and offer an appointment or arrange for a clinician to assess the urgency and severity of the matter. Furthermore, this will relieve the patient from a potentially unnecessary distressing and disruptive visit to the hospital.

If necessary, patients who are registered with this practice may be able to be seen in the practice’s “emergency surgery” whereupon a doctor will advise of the best course of action, clinical or otherwise.

CENTRAL CHEST PAINS or SIGNS OF STROKE (sudden loss of speech, sight, loss of sensation on one side) call 999

EMERGENCIES Outside Surgery Hours

Phone our normal surgery number 01202 309421. A recorded message will advise you which number to ring for assistance. Cover is provided by one of the Doctors from our out of hours provider now known as NHS 111. The telephone number is 111

NHS Direct

This service has now been replaced by NHS 111

Accident & Emergency

24 hour departments are located at :

Royal Bournemouth Hospital,
Castle Lane East,
BH7 7DW,
Tel: 01202 704167


Poole Hospital,
Longfleet Road,
BH15 2JB,
Tel: 01202 665511

Home Visits

If you are too ill to come to the Surgery, please telephone before 10.00 am, where possible, with full details of the problem so that appropriate action can be taken.

Home visits can only be made if your condition genuinely prevents you from visiting the Surgery. These visits are very time-consuming and the Doctors will not have access to the same facilities that they would in the Surgery.

Opening Hours:

Monday, Tuesday, Thursday & Friday: 7.00 am – 5.30 pm
Wednesday: 7.00 am – 12.00 pm and 2.30 pm – 5.30 pm

To contact the Doctor in an emergency telephone 01202 309421 (24 hours)

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NHS 111 NHS Choices Department of Health Healthcare Computing Ltd